🔁 Returns, Exchanges & Refund Policy

We want every customer to feel good about their purchase. If for any reason you're not satisfied with your order, we’ll work with you to make it right.

Return Policy:

You can request a return within 14 days of receiving your order. Products must be:

• Unused

• In their original packaging

• Free of any damage or signs of use

Unfortunately, due to hygiene standards, we cannot accept returns of opened or used soap bars.

Items Not Eligible for Return:

• Sale items or clearance products

• Custom bundles or gift boxes

• Digital gift cards

How to Initiate a Return:

1. Email our team at [e-mail] with your order number and reason for the return.

2. We’ll send you a return authorization and, if applicable, a prepaid shipping label.

3. Send the item back using the provided instructions. Once we receive and inspect the product, your refund will be processed within 5–7 business days.

Refunds:

Refunds are issued to the original payment method. If you paid using a gift card or store credit, your refund will be credited accordingly.